Hydrolife Pool Services
Hydrolife Pool Services respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when interacting with our website or services.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Mailing address (if provided)
- Service request details or inquiry information
This Information May Be Collected When You:
- Submit a contact form on our website
- Request service, quotes, or information
- Communicate with us by phone, email, or online forms
- Schedule maintenance, repair, or inspection services
How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and customer requests
- Provide service quotes or schedule appointments
- Coordinate maintenance, repair, and inspection services
- Communicate about ongoing work requests or service updates
- Improve our services and customer experience
Sharing Your Information
Hydrolife Pool Services does not sell, rent, or trade your personal information to outside parties for marketing or promotional purposes.
We may share information with trusted third-party service providers that assist us in operating our business. These providers may only use the information to perform services on our behalf.
Information may also be disclosed if required by law, such as to comply with legal processes or government requests.
Data Security
We implement reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, disclosure, or misuse.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
Hydrolife Pool Services
Email: andrea@houstonpoolrepairs.com
Phone: 281-961-8992
SMS/MMS Program Terms & Conditions
By providing your mobile phone number to Hydrolife Pool Services, you consent to receive periodic SMS or MMS messages from us. These messages may include scheduling requests, appointment confirmations for maintenance, repairs, and inspections, reminders for upcoming services, and occasional limited-time promotions or special offers related to pool maintenance and equipment services.
Message frequency varies. Standard message and data rates may apply.
Assistance / Help
For help, text "HELP" to the number from which you're receiving messages or email andrea@houstonpoolrepairs.com. You may also call 281-961-8992 for support.
Opt-Out Instructions
To unsubscribe from our SMS/MMS messages at any time, you can text STOP, END, CANCEL, UNSUBSCRIBE, or QUIT in response to any message you receive from us.
Additionally, you can send an email to andrea@houstonpoolrepairs.com, specifying that you wish to opt out of text messages.
SMS Privacy Policy
At Hydrolife Pool Services, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you opt-in to receive SMS/text messages from us.
Information We Collect
When you sign up for our SMS/texting services, we may collect the following information:
- Phone Number: Required to send you SMS/text messages.
- Name: If provided, which helps personalize our messages.
- Consent Records: Documentation of your opt-in to our SMS/texting services.
How We Use Your Information
- Send updates, appointment coordination, service reminders, and equipment pricing via SMS/text.
- Respond to your inquiries and provide customer support.
- Provide status updates on work requests, tickets, or projects you have authorized.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy.
We may share your information with:
- Service Providers: Third-party vendors who assist in operating our SMS services and business operations.
- Legal Compliance: When required by law, such as to comply with subpoenas or similar legal processes.
- Business Transfers: In connection with a merger, sale of company assets, or other business transaction.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Opt-Out Choices
You may opt out of receiving SMS/text messages from us at any time by:
- Texting STOP to the number from which you received the message.
- Calling 281-961-8992.
- Emailing andrea@houstonpoolrepairs.com.
Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us:
Hydrolife Pool Services
Email: andrea@houstonpoolrepairs.com
Phone: 281-961-8992